If an FTP account is needed, or if the login details are no longer known, please request these via My EZ-base (use  My.ez-base.co.uk for  the UK). The required data will then be provided as soon as possible. 
If this does not work, please contact EZ-base. 
  
Information about our FTP server: 
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 Hostnaam: ftps://ftp.ez-catalog.nl  
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 IP adress: 178.255.25.185  
Note: we strongly recommend always working with the host name. However, the IP address may be required, for example, for the whitelist of your firewall. 
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 Supported protecols:  
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 sftp 
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 port 22 (or 2222 if 22 is unavailable) 
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 ftps 
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 port 990 
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Note: the port used must be open in your firewall.  
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 The following folders are default available: 
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 in 
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 If successfully imported, _Processed is added to the file in this folder. 
Find  here for the most common causes when the ArtlLink import fails.  
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 out 
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 data 
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Can be used to deliver other data files than the ArtLink (e.g.  Article imports).  
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 img 
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Can be used to deliver  assets.  
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 reports 
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Find  here all information about the available reports in this folder.  
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 sys 
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 System folder, reserved for future use. 
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 .stfolder 
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 System folder, which will be removed in time. 
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