Unkown error/file unreadable
Question
File unreadable (EZ-web)
With importing a Catalogue selection (see point 12 in
Advanced Export) the error 'File unreadable' may appear.
Unkown error (EZ-catalog)
'Import cannot be executed. File unreadable.'
Explanation
This error can be caused due to importing an unknown or old file format. For example the old Excel format with extension .xls.
Solution
In Excel, the old format .xls can be converted to the new .xlsx format:
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Open the concerning .xls Excel file;
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Under File, choose Save as;
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Open the pulldown under Save as;
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If this does not resolve the error, or if converting to the new version does not work out, please
contact EZ-base.